You can find the terms and conditions via the link below:

General terms & conditions

Crypto mining is the process of verifying and adding transactions of cryptocurrencies like Bitcoin to a digital ledger called the blockchain. Miners use powerful computers to perform complex calculations needed to confirm these transactions. As a reward for their work miners receive new units of the cryptocurrency.

An ASIC miner is a specialized computer designed to perform one specific type of calculation which is crypto mining. ASIC stands for "Application-Specific Integrated Circuit." These miners are much more powerful and efficient than regular computers for mining certain cryptocurrencies.

To get started with crypto mining you will need the following:

1. A specialized mining computer, like an ASIC miner.
2. Access to electricity to power the miner.
3. A reliable internet connection to stay connected to the network.
4. A wallet to store your earned cryptocurrencies.
5. Miners constantly blow warm air into the environment. Depending on the number of miners, you need to properly ventilate the space to manage the heat from your mining equipment.

The cryptocurrencies you can mine with mining hardware depend on the miner model. Each miner is designed to support a specific algorithm. Always check which algorithm your miner supports to determine which cryptocurrencies you can mine.

You can find an overview of all coins and their corresponding algorithms at the following link:

https://miningpoolstats.stream/

Choosing the right hardware depends on several factors:

1. Budget: How much are you willing to invest in your mining setup?
2. Energy Costs: Miners consume a lot of power so it's important to know your local electricity rates.
3. Earnings: What are your goals? Do you want to maximize profit or are you more interested in supporting the network?
4. Noise and heat: Miners can produce a lot of noise and heat. Make sure you have a suitable place to set up your equipment.

Crypto mining can still be profitable but it depends on several factors:

1. The price of the cryptocurrency you are mining.
2. Your energy costs and the efficiency of your miner.
3. The difficulty level of the mining network which determines how much computing power is needed to find a block. It’s important to do proper calculations before starting so you know if it will be profitable for you.

To place an order on our website, follow these steps:

1. Navigate to the product you want to buy and click "add to cart."
2. Go to your cart and review your order.
3. Click "proceed to checkout" and enter your details.
4. Choose whether you want to pick up your order or have it shipped.
5. Choose your preferred payment method and complete the payment.
6. You will receive a confirmation email once your order is placed.

Our checkout process is fully set up for global sales with the exception of a few countries. VAT and shipping costs are automatically calculated during checkout.

With us you can enjoy a wide range of secure payment methods ensuring that you can complete your purchases without any hassle. We guarantee the safety and integrity of your transactions and offer a selection of popular payment methods to meet your needs.

Here are the payment methods we accept:

• iDeal
• Bancontact
• KBC/CBC
• Belfius
• Bank Transfer
• Cryptocurrency 
• PayPal
• Sofort Banking
• iDeal in 3 (Pay Later)
• Trustly
• Bancomat

For each transaction you can be confident that your information is securely processed and your privacy is respected at all times. If you have any questions about our payment methods or need assistance, please feel free to contact us. We are always here to help and make your experience as smooth as possible.

You can pay with euros or cryptocurrency. For more details, please see our Payment methods section.

Yes, you can cancel or modify your order except for ASIC miners. Due to price fluctuations we do not accept returns for these products.

You will receive an email with a tracking number once your order is shipped.

We only process an order after payment has been fully completed and received. However, we offer iDeal in 3 which allow you to pay in installments. We receive a payment guarantee and you can enjoy paying in installments.

Yes, that is possible but we try to avoid it. However, we are compelled to do so when hardware prices fluctuate significantly at certain times. If we cancel an order you will be notified within 24 hours of placing your order. If you do not receive a notification within 24 hours your order has been accepted and will be processed.

We ship worldwide. Below is an overview of our shipping costs including VAT:

Netherlands and Belgium:

• Free shipping on orders over €99
• €7.99 for orders under €99

Rest of Europe:

• Shipping costs are automatically calculated based on your delivery address during the checkout process

Worldwide:

• Shipping costs are automatically calculated based on your delivery address during the checkout process

Mining Pods (shipped by pallet):

• The Netherlands: €70
• Belgium, Germany and Greece: €99
• To other countries in Europe: €199

The estimated delivery time is stated on each product page (Just below the 'add to cart' button) so you know when to expect your products. If your order has products with different delivery times we will divide the shipment into parts to make sure each product arrives as scheduled.

All products except for ASICMINERBOX pods are shipped via parcel post with a tracking number which you will receive by email. The pods are shipped on pallets and delivered by a carrier equipped with a tail lift for unloading the pallet.

We package your order with the utmost care to ensure it arrives safely and undamaged.

Yes, we offer international shipping to most countries with the exception of a few where delivery is currently unavailable. If you have any questions about availability in your country, please feel free to contact us for more information

Yes, you can. During the checkout process, you can specify your preferred delivery date in the "comments" field. If you have already placed an order and would like to request a later delivery, please contact us to arrange the change.

We offer a two-year full product warranty on all purchases, except for ASIC Miners.

At Ultrabit, you are assured of a secure purchasing process. You receive a standard two-year full product warranty on all purchases, with the exception of ASIC Miners. This means you can always contact us if there is an issue with your purchase within this period. For valid warranty claims, the costs for repair or replacement will be fully covered for up to two years from the date of purchase.

Warranty Periods:

• General products: 2 years warranty, except for ASIC Miners.
• Bitcoin mining hardware: 1 year warranty (365 days).
• Altcoin mining hardware: 6 months warranty (180 days). (Altcoins are cryptocurrencies other than Bitcoin.)
• Used mining hardware: 30 days warranty.

For more information about our warranty, please visit the Warranty page.

If your product arrives damaged or defective, please refer to our Shipping and Returns page for instructions. There you'll find all the information you need to request a return and resolve the issue.

Yes, you can return a product within 14 calendar days of delivery, except for ASIC Miners. The items must be in 'as new' condition, with the original packaging, and should not have been used or installed.

ASIC Miners are excluded from the right of withdrawal due to price fluctuations that may occur within the withdrawal period. For more information, please refer to Article 10 of our Terms and Conditions.

For detailed information on the return process, please visit our Shipping and Returns page.

To return your order, please follow the instructions provided on our Shipping and Returns page. You will find detailed guidance on how to proceed with your return.

To exchange your order, create a return and select the option for store credit instead of a refund. With this store credit you can purchase the desired item.

Please note that ASIC Miners cannot be exchanged once the order has been placed.

For instructions on how to create a return, please refer to our page on Shipping and Returns.

When you own crypto, what you really own is the private key that gives you access to your assets. Anyone can deposit crypto assets in a public address, but funds cannot be removed from an address without the corresponding private key. Private keys shall not be compromised, as they guarantee ownership of digital assets. Hardware wallets store them offline, far from hackers' reach.

Software wallets are not safe for crypto storage because they create digital copies of your private keys which are at risk of being stolen by hackers. Anyone who gains access to your private keys can easily access your accounts and steal your funds.

Ledger is the world's leading platform for crypto and NFTs, combining Ledger hardware with the Ledger Live app to offer you the easiest and safest way to start your crypto journey while maintaining full control over your digital assets.

If a hot wallet gets hacked, you could be left empty-handed. Securing the private keys for your crypto assets on a Ledger wallet means they are disconnected from the internet, so there’s no way for hackers to access the key, or the assets they’re securing.

All Ledger devices offer the same level of security and access to cryptos and NFTs. The Ledger Stax is our most advanced and customizable Ledger yet, with a customisable curved E Ink touchscreen. The Ledger Nano X is our mobile-first Ledger for convenient day-to-day, on-the-go use. And the Ledger Nano S Plus is our no-brainer entry-level Ledger with all essentials to secure your digital assets.

The private keys never leave the secure chip, therefore Bluetooth communication (BLE) does not expose the Ledger Stax or Ledger Nano X to any additional security threat. The BLE connection is end-to-end encrypted to protect user privacy. In the unlikely case, the BLE transport was to be compromised, an attacker would never be able to extract private keys or make users sign a transaction they do not wish to sign.

The Ledger Nano Pod and Ledger Nano Case are designed to keep your Ledger Nano X or Ledger Nano S Plus scratch-free and in perfect condition. They are portable and easily pocketable.

Crypto assets stay secure even if you lose your physical wallet. When setting up the device for the first time, you will get a 24-word recovery phrase that only you will have access to. Your secret recovery phrase represents the private keys to all your Ledger accounts. As long as you have access to this secret recovery phrase, you’ll be able to use it to restore your crypto accounts into any new or reset Ledger device.

Never share your secret recovery phrase with anyone, including Ledger. Anyone trying to access your recovery phrase should be considered a scammer. Always keep a physical copy of your recovery phrase and never a digital one. Your recovery phrase needs to stay strictly offline.

No, a single Ledger device supports a large range of blockchain and can create a near-infinite amount of accounts on these networks, so you can manage a wide array of tokens simultaneously.

You can keep as many NFTs as you want in a single Ledger account. However: NFTs live on different blockchains. Some live on Ethereum, some on Solana, etc. Your Ledger device can only create accounts on supported blockchains.